Fingrid CEO Jukka Ruusunen on reputation management: “Measure and improve”
Jukka Ruusunen, CEO of the transmission system operator Fingrid, leads a monopoly that operates at the heart of society. Fingrid must meet the expectations of its stakeholders on a daily basis, which is why it monitors its reputation closely and from a multi-stakeholder perspective. Owned by the Finnish state and Finnish pension funds, Fingrid is responsible for ensuring that the Finnish people’s electricity supply is both secure…
