Lauri Leppo, a financial services professional, has joined our team

Our team of experts was further strengthened when Lauri Leppo, a veteran of customer relations and the financial sector, joined T-Media as an expert.

Lauri has extensive experience in the banking sector; before joining T-Media, he worked in sales at Aktia. At T-Media, Lauri assists our clients in launching and coordinating research projects and in applying the results.

In his work, Lauri places a high priority on data-driven management and personal development. “Developing oneself and new methods can’t be based solely on gut feelings; data is also needed,” Lauri explains.

Lauri became familiar with T-Media’s Reputation&Trust after reading *The Handbook of Reputation Management* by Riku Ruokolahti, T-Media’s Director of Development:

“The book helped me understand the importance of trust and reputation in my work with clients. Reputation&Trust allows me to explore issues that are directly tied to my own values. For example, a good customer experience is very high on my list of priorities,” says Lauri.

“Lauri’s broad understanding of the financial sector is a great addition to our team. His customer-focused approach and ability to identify client needs are his strengths. I’m really looking forward to Lauri joining us in client meetings and putting his previous experience to good use,” says Harri Leinikka, CEO of T-Media.

In his free time, the competitive Lauri relaxes best by playing sports, and he is particularly interested in sports where he can see tangible progress. In fact, Lauri is a familiar sight on golf courses and off-road trails.

For more information:

Lauri Leppo,Specialist
+358 50 433 6609, lauri.leppo@reptrust-staging.fi-p.seravo.com

Harri Leinikka, CEO
+358 40 505 5001, harri.leinikka@reptrust-staging.fi-p.seravo.com