The Reputation&Trust survey of the travel and restaurant industry, conducted by Reputation and Trust Analytics, shows that the industry’s reputation has continued to rise following a dip a couple of years ago. Heureka has the best reputation among the organizations surveyed, with a record-high reputation score this year. Reputation and…
NATO’s reputation is strong in Norway, but only moderate in Finland and Sweden. According to Reputation&Trust conducted in the three Nordic countries, Finns and Swedes also trust the military alliance significantly less than Norwegians and would be less willing to support it in a crisis. Reputation&Trust assessed NATO’s reputation in Finland, Sweden, and…
According to Reputation&Trust conducted in Finland, Sweden, and Norway, the reputation of companies operating in the defense industry among the general public is mostly moderate or good. anseende the anseende dimensions of anseende , the sector’s highest ratings relate to financial performance and innovation, while the defense industry is rated lowest in terms of operational transparency and…
T-Media’s rapid international expansion and growth are moving into the next phase with the adoption of a new name: T-Media is now Reputation and Trust Analytics. The name reflects the company’s role as the leading organization in the Nordic countries specializing in measuring and analyzing organizational reputation. T-Media Oy has adopted a new name, Reputation and Trust…
Reputation&Trust survey of the health and social services sector, conducted by T-Media, reveals that the private sector’s reputation is stronger than that of the public sector in nearly all areas. The survey examined the reputation of a total of 43 organizations among Finns. The reputation of healthcare and social services sector actors was surveyed in March–April 2025, and a total of 6,648 people responded to the survey…
In the Reputation&Trust survey of universities conducted by T-Media, LUT and the National Defense University share the top spot as the most reputable universities. The University of Oulu saw the biggest rise in reputation. The survey examined the reputation of all Finnish universities among the general public. T-Media surveyed the universities’ reputations in February–March 2025, and a total of 2,146 Finns responded to the survey. Three…
T-Media conducted a study on the reputation of universities of applied sciences in February–March 2025. Oulu University of Applied Sciences (Oamk) and the Police University of Applied Sciences (Polamk) received the highest reputation ratings, although the differences in reputation between the institutions are remarkably small. The Reputation&Trust survey of universities of applied sciences examined both the reputation of all Finnish universities of applied sciences and the overall reputation of applied sciences education. A total of… responded to the survey.
In T-Media’s Reputation&Trust survey of vocational schools, the public’s perception of educational services remained positive. However, the reputation of upper secondary education is still seen as stronger than that of vocational education in Finland. Of the vocational schools surveyed, Luovi has the best reputation and was also the biggest riser in reputation this year. Reputation&Trust was conducted among vocational education institutions for the fourth time. T-Media…
Reputation&Trust of financial sector companies conducted by T-Media reveals that S-Bank is the most reputable company in the financial sector. Nordnet’s service crisis is not yet reflected in the results. A company’s reputation has a strong influence on Finns’ behavior, such as their trust in companies in the sector. The annual survey, conducted last December, was carried out among the general public…
T-Media’s Employer Reputation Research in the social and healthcare sector Employer Reputation Research professionals in the field view the sector’s reputation as an employer critically. However, the reputations of individual organizations are rated highly among professionals. T-Media surveyed the reputation of social and healthcare organizations operating in Finland and the sector as a whole among professionals in November–December 2024. A total of…
The fifth episode Reputation&Trust focuses on reputation crises. How does a company end up in a reputation crisis? How does it recover from the crisis? What is the media’s relationship with a company in crisis? The guests on this episode are Riku Ruokolahti from T-Media and Laura Manninen, a reporter for Talouselämä. The multi-part podcast series is hosted by experienced communications professional Antti Isokangas. …
Reputation&Trust of shopping centers reveals that, on average, shopping centers have succeeded in improving their reputation among the public. The shopping centers with the best reputations are Mylly, Jumbo-Flamingo, and Mall of Tripla. Mylly Shopping Center has been the most reputable for the fifth year in a row. T-Media’s annual Reputation&Trust of shopping centers was conducted for the fifth time. The survey examined the public’s…
The fourth episode of the Reputation&Trust podcast focuses on reputation and sustainability. How does a company’s responsible operations affect its reputation? Can Reputation&Trust also be used as a tool for sustainability work? Guests on the episode include Nina Elomaa, Head of Sustainability at S Group, and Riku Ruokolahti, Development Director at T-Media. The multi-part podcast series is hosted by experienced communications professional Antti…
The third episode of the Reputation&Trust podcast focuses on the reputation of public administration. How does the reputation of public administration organizations differ from that of private companies? How can and should reputation be used as a management tool in public organizations? Guests include Nina Laakso, Senior Advisor at T-Media, and Timo Laitinen, former Director General of the State Treasury. The multi-part podcast series is hosted by an experienced…
The Border Guard and the FinnHEMS medical helicopter service are the most reputable public sector organizations Reputation&Trust 2024 Reputation&Trust of the public sector conducted by T-Media. The Emergency Response Center and the Rescue Services also rank among the top most reputable organizations. The police saw the biggest rise in reputation. The reputation of public administration organizations was surveyed in October–November 2024, and a total of 10,561 Finns responded to the survey. Among the top-ranked organizations…
T-Media surveyed Sweden’s most and least reputable companies in 2024. Five new companies made it onto the list of Sweden’s most reputable companies: Saab jumped straight to fourth place, tied with Apoteket. Tesla continues its rapid decline on the list of companies with a poor reputation, which is dominated this year by fast fashion. T-Media’s Reputation&Trust conducted in Sweden mapped out the corporate landscape of our neighboring country…
The second episode of Reputation&Trust focuses on reputation and communication. What does an organization’s reputation reveal about the success or failure of its communication efforts? How can anseende become a tool for communication management and practical implementation? Guests on the “Reputation and Communication” episode include Riku Ruokolahti, Development Director at T-Media, and representatives from ProCom, an organization for communication professionals…
What is Reputation&Trust? Trust is the foundation of all business—and trust, in turn, is based on a company’s reputation, or what people think of the company. Reputation&Trust discusses how reputation and trust are measured and how the results help organizations improve their competitiveness. In the first episode…
Reputation&Trust conducted by T-Media reveals that KONE and Fazer are the companies with the best reputations among Finns in 2024. Ponsse returned to the top three after a one-year hiatus. T-Media surveyed the reputations of companies operating in Finland in June and July. A total of 10,575 Finns responded Reputation&Trust this year’s Reputation&Trust. Of the companies ranked in the top three…