“We have a very clear understanding of our reputation, even without measuring it.” Reputation doesn’t arise in a vacuum; it is formed in this world. It is built from small fragments—fragments that each represent a perspective related to the company. These perspectives are shaped by experiences and any past…
“Without reputation, a brand is nothing but empty promises.” Leading academics, consultants, and business executives in the field were invited to the roundtable discussions at the reputation and branding seminar. The same topic was debated on the main stage, in small groups, and even over cocktails in the evenings. One thing became clear: regarding the roles of reputation and brand…
In a special episode Reputation&Trust , Sari Lounasmeri, CEO of the Finnish Stock Exchange Foundation, and Victor Snellman, CEO of the Finnish Shareholders’ Association, discuss the importance of reputation for publicly traded companies. “Listed companies should be interested in their reputation because, ultimately, investing is a matter of trust,” says Sari Lounasmeri, CEO of the Finnish Stock Exchange Foundation. “Trust is largely based on a company’s reputation; investment decisions are influenced by…”
In a special episode of the T-Media Academy, our senior expert, Dr. Hanna-Mari Aula, who has written her dissertation on reputation, explains what is most important to keep in mind when managing reputation right now. An organization’s reputation is a holistic matter. There must be a clear understanding within the organization regarding reputation and the processes involved in building it in order to manage reputation effectively. Hanna-Mari…
The COVID-19 pandemic has changed people’s perceptions and expectations regarding their living environment. The most important factors contributing to a city’s appeal are the livability and safety of its neighborhoods, as well as a sense of community. The most attractive cities in Finland are Tampere and Kuopio. Among the ten largest cities, Jyväskylä, Turku, Oulu, and… also receive high ratings.
“A brand that is meaningless, odorless, tasteless, and ‘whatever’ is not viable.” Nina Elomaa has developed sustainability strategies and management practices for companies and organizations. She believes that global sustainability challenges and the promotion of sustainable development increasingly require a holistic approach and collaboration. Nina serves as the S Group’s Head of Sustainability….
Finland’s largest shopping centers have strengthened public trust during the COVID-19 pandemic. The shopping centers with the best reputations are Mylly Shopping Center, Mall of Tripla, and Jumbo. Reputation&Trust T-Media Reputation&Trust, which assessed the reputation of shopping centers, reveals that public trust in shopping centers remains strong despite the effects of the pandemic. Of the thirteen shopping centers surveyed, ten receive high marks for their trustworthiness…
Jukka Ruusunen, CEO of the transmission system operator Fingrid, leads a monopoly that operates at the heart of society. Fingrid must meet the expectations of its stakeholders on a daily basis, which is why it monitors its reputation closely and from a multi-stakeholder perspective. Owned by the Finnish state and Finnish pension funds, Fingrid is responsible for ensuring that the Finnish people’s electricity supply is both secure…
T-Media’s Public Administration Reputation&Trust was held as a webinar this year. In addition to recognizing the most reputable organizations of 2020, the event focused on the impact of the COVID-19 pandemic on trust in public administration, accountability, and public administration leadership and capacity for renewal. Watch the full webinar below! The event program with timestamps is also provided below. Guests at the event included…
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We are looking for two junior data analysts to join our research company’s data team on a part-time basis. We can’t wait to have you as part of our skilled and fun team! T-Media is, above all, a community of experts that offers the best research and consulting services for reputation and stakeholder relationship management. We are proud to serve a large group of respected Finnish…
Finns trust the public sector more than ever before: citizens rate the rescue services as the most reputable and trusted organization in the public sector. The Parliament saw the biggest increase in both trust and reputation, while the Ministry for Foreign Affairs saw the biggest decline. A total of 8,057 Finns participated Reputation&Trust T-Media’s annual Reputation&Trust of public administration. In the survey, the top spots…
For the second year in a row, furniture giant IKEA tops the list of Sweden’s most reputable companies in Reputation&Trust of the general public. The music streaming service Spotify and the state-owned Systembolaget are also among Sweden’s three most reputable companies. IKEA, which has held the top spot for the second year in a row, also ranks sixth on the list of Finland’s most reputable companies….
Lauri Sipponen, Lidl’s former CEO, spoke at T-Media’s Reputation&Trust event about understanding stakeholders and the retail chain’s eventful journey toward building a reputation among Finnish consumers. Lidl opened its first stores in Finland in 2002. “We entered the market in the early 2000s with quite a bang, with a straightforward, business-like approach. Product quality…
I was involved in Lidl’s operations in Finland from the very beginning, throughout the first two decades of the 2000s. I am therefore partly responsible for—and partly to blame for—how Lidl’s reputation in Finland has developed. I took over as CEO in February 2010. By that time, Lidl had already opened about a hundred stores in Finland, and the network covered…
T-Media’s biggest event of the year, Reputation&Trust , was held as a webinar this year. In addition to honoring the most reputable companies of 2020, the event focused on the impact of the pandemic on business confidence and reputation, as well as reputation management from an expert’s perspective. Watch the full webinar below! Guests at the event included Arno, editor-in-chief of Kauppalehti…
A record number of companies from the retail and food sectors are among Finland’s ten most reputable companies. Fazer, which rose to third place, saw the biggest jump in reputation points. Forestry machinery company Ponsse has held the top spot for the third consecutive year. The top three most reputable companies saw a change as Fazer rose to third place, edging out Kone. The top spot was claimed by…
Antti Vasara, CEO of VTT, believes it is important to listen carefully to all key stakeholders. “Reputation is built every day, every moment. It may sound a bit cliché, but you could say that a reputation is built over the years, and then it can be lost in the blink of an eye,” says VTT CEO Antti Vasara….
The first step toward managing and understanding reputation is to assess its current state. “Reputation is one of the most important assets of any organization,” summarizes Alexandra Pasternak-Jackson, CEO of Amcham Finland. Amcham Finland is an international business network whose members include companies from various sectors operating in Finland. In Pasternak-Jackson’s experience…
The reputation of higher education institutions in Finland is strong. However, there are differences between universities and universities of applied sciences not only in the structure of their reputations but also in how those reputations should be managed. This is revealed in Reputation&Trust of higher education institutions conducted by T-Media, which for the first time also asked the general public for their views on universities of applied sciences….