“Excuse me, but are all those anseende really equally important and significant?” anseende alone is not yet sufficient as a decision-making tool. The previous chapter emphasized the importance anseende in a leadership context. The purpose of that chapter was to describe the challenges of leadership and the solutions associated with them in a way that readers could relate to…
“The general public is not a particularly important stakeholder for us.” In the second chapter of the book, we examine the development of theoretical thinking regarding stakeholders from the perspective of corporate competitiveness. In this chapter, we focus on stakeholders from the perspective anseende . A company’s reputation can be understood as the perceptions that “someone else” has of the company and its operations….
“The business environment is currently undergoing a transformation.” So far, we have outlined anseende creating value, examined its place and role in strategy, considered the practical challenges anseende , and explored anseende . I wouldn’t be surprised if someone were already getting restless at this point…
“A company’s most valuable asset isn’t sitting in the company’s bank vault like a pile of cash.” We’ve reached the point where we’re preparing an interim financial statement. Before we move on—to the detailed aspects anseende —it’s time to summarize what we’ve covered so far. In the first two chapters, we examined…
“When you manage reputation, you manage people’s interactions with the company. There’s nothing else to it.” At the beginning of my article on leadership maturity, I discussed anseende and compared perceptions to tiny fragments that make up a reputation. In this chapter, we’ll take a closer look at all the places where these fragments are created. A psychologist…
“We have a very clear understanding of our reputation, even without measuring it.” Reputation doesn’t arise in a vacuum; it is formed in this world. It is built from small fragments—fragments that each represent a perspective related to the company. These perspectives are shaped by experiences and any previous…
“Without a reputation, a brand is nothing but empty promises.” Leading academics, consultants, and business executives in the field were invited to the roundtable discussions at the reputation and branding seminar. The same topic was debated on the main stage, in small groups, and even over cocktails in the evenings. One thing became clear: the relationship between anseende brand…
In a special episode Reputation&Trust , Sari Lounasmeri, CEO of the Finnish Stock Exchange Foundation, and Victor Snellman, CEO of the Finnish Shareholders’ Association, discuss anseende for publicly traded companies. “Listed companies should take an interest in their reputation because, ultimately, investing is a matter of trust,” says Sari Lounasmeri, CEO of the Finnish Stock Exchange Foundation. “Trust is largely based on a company’s reputation; investment decisions are influenced by…”
In a special episode of the T-Media Academy, our senior expert, Dr. Hanna-Mari Aula, who wrote her dissertation on reputation, explains what is most important to remember anseende right now. An organization’s reputation is a holistic issue. There must be a clear shared understanding within the organization regarding reputation and the processes involved in building it in order to manage reputation effectively. Hanna-Mari…
The COVID-19 pandemic has changed people’s perceptions and expectations regarding their living environment. The most important factors contributing to a city’s appeal are the livability and safety of its neighborhoods, as well as a sense of community. The most attractive cities in Finland are Tampere and Kuopio. Among the ten largest cities, Jyväskylä, Turku, Oulu, and… also receive high ratings.
“A brand that is meaningless, odorless, tasteless, and ‘whatever’ is not viable.” Nina Elomaa has developed sustainability strategies and management practices for companies and organizations. She believes that global sustainability challenges and the promotion of sustainable development increasingly require a holistic approach and collaboration. Nina serves as the S Group’s Head of Sustainability….
Finland’s largest shopping centers have strengthened public trust during the COVID-19 pandemic. The shopping centers with the best reputations are Mylly Shopping Center, Mall of Tripla, and Jumbo. Reputation&Trust T-Media Reputation&Trust, which assessed the reputation of shopping centers, reveals that public trust in shopping centers remains strong despite the effects of the pandemic. Of the thirteen shopping centers surveyed, ten receive high marks for their trustworthiness…
Jukka Ruusunen, CEO of the transmission system operator Fingrid, leads a monopoly that operates at the heart of society. Fingrid must meet the expectations of its stakeholders on a daily basis, which is why it monitors its reputation closely and from a multi-stakeholder perspective. Owned by the Finnish state and Finnish pension funds, Fingrid is responsible for ensuring that the Finnish people’s access to electricity is both secure…
T-Media’s Public Administration Reputation&Trust was held as a webinar this year. In addition to recognizing the most reputable organizations of 2020, the event focused on the impact of the COVID-19 pandemic on trust in public administration, accountability, and public administration leadership and the capacity for renewal. Watch the full webinar below! The event program with timestamps is also provided below. Guests at the event included…
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We are looking for two junior data analysts to join the data team at our research company on a part-time basis. We can’t wait to have you join our skilled and fun team! T-Media is, above all, a community of experts that provides the best research and consulting services anseende stakeholder relationship management. We are proud to serve a large number of respected Finnish…
Finns trust public administration more than ever before: citizens rate the rescue services as the most reputable and trusted organization within public administration. The Parliament saw the biggest increase anseende both trust and anseende , while the Ministry for Foreign Affairs saw the biggest decline. A total of 8,057 Finns participated Reputation&Trust annual Reputation&Trust of public administration conducted by T-Media. In the survey, the top spots went to…
For the second year in a row, furniture giant IKEA tops the list of Sweden’s most reputable companies in Reputation&Trust of the general public. The music streaming service Spotify and the state-owned Systembolaget are also among Sweden’s three most reputable companies. IKEA, which has held the top spot for the second year in a row, also ranks sixth on the list of Finland’s most reputable companies….
Lauri Sipponen, Lidl’s former CEO, spoke at T-Media’s Reputation&Trust event about understanding stakeholders and the retail chain’s eventful journey toward building a reputation among Finnish consumers. Lidl opened its first stores in Finland in 2002. “We entered the market in the early 2000s with quite a bang, with a straightforward, business-like approach. Product quality…
I was involved in Lidl’s operations in Finland from the very beginning, throughout the first two decades of the 2000s. I am therefore partly responsible for—and partly to blame for—how Lidl’s reputation in Finland has developed. I took over as CEO in February 2010. By that time, Lidl had already opened about a hundred stores in Finland, and the network covered…